| Simmons Service & Support |
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Service & Repair,
RGA Number
Required: |
Prior to the return of any product or part, a Return Goods Authorization (RGA) number must be obtained by calling Simmon’s Customer Service Department at (800) 285-0689. Press option 2 for support and press option 3 for riflescopes, binoculars, and rangefinders. |
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| What to Include: |
Each returned part or product must include a written statement with the RGA number, detailing the nature of the claimed defect, as well as the owner's name, street address (we ship via UPS or Fedex, if you must have your product shipped to a post office box, please tell your representative so that we can make other shipping arrangements), day and evening phone numbers, and a copy of the original sales invoice. Include a money order in the amount of $10 U.S. Dollars to cover shipping and handling fees. We accept shipments from U.S.A. and Canadian customers only. In other countries, please contact your Simmons International Distributor in your country for service. |
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Where to Send
Your Product: |
Write your RGA number clearly on the outside of the package and ship it via a carrier that can give you a tracking number (e.g. UPS, Fedex, DHL, etc.) and ship it to:
Simmons® Outdoor Corporation
6001 Oak Canyon
Irvine, CA 92618
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ATTACHING MOUNT, RINGS & SCOPE TO YOUR RIFLE
BEFORE BEGINNING THE MOUNTING PROCEDURE, BE SURE THE ACTION IS OPEN, THE CLIP OR MAGAZINE IS REMOVED AND THE CHAMBER IS CLEAR. DO NOT ATTEMPT ANY WORK UNTIL YOUR FIREARM HAS BEEN CLEARED AND DETERMINED TO BE SAFE.
In mounting your scope, we recommend that you DO NOT take short cuts as it may lead to damage to either the mounting system or to the scope. Each mounting system will have its own instructions to follow, and it is best to read the instructions first to be sure you understand them and have the necessary tools on hand.
We further recommend that you plan to go through the mounting procedure twice. The first time, to be sure everything fits together and functions properly. On the first run through, please keep the following in mind.
- Before attaching the base, clean the mounting holes in the receiver and the threads of the attaching screws with acetone or any good solvent to free them of oil or grease.
- If the mount manufacturer has recommended the use of a thread adhesive, do not use it on the first mounting trial. Once the adhesive has set, it is difficult to demount if anything needs correction.
- Be sure the mounting screws do not protrude into the receiver or the barrel.
- When using dovetail mounts, do not use the scope as a lever when installing the scope. The initial resistance to turning may cause damage to the scope, and is not covered by the warranty. We recommend using a 1" wooden dowel or metal cylinder to seat the rings.
- Be sure the position of the scope does not interfere with the operation of the action.
- Be sure there is at least 1/8” of clearance between the edges of the rings and any protruding surfaces such as the turret housing (saddle), power selecting ring, and the flare of the objective bell. Also be sure there is 1/8" of clearance between the objective bell and the barrel.
- You should test position the scope for the proper eye relief. The scope rings should be left loose enough so that the scope will slide easily. Variable power scopes should be set at the highest magnification when performing this procedure. Mount the rifle and look through the scope in your normal shooting position.
- Test position the rifle for proper cheek weld a number of times to ensure that your scope is positioned properly.
- When you are satisfied that everything is okay, demount and start again. This time, seat all screws firmly.
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